1. Introduction

WeTalent Pty Ltd (ACN: Registration Number 66 085 5818), hereinafter referred to as “WeTalent”, “we”, “us” or “our”, respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, complete forms, engage our services or participate in our career consulting programs.

We provide career consulting services, professional branding, resume and cover letter development, LinkedIn profile optimisation, interview preparation and other services related to professional development.

We handle personal information in accordance with applicable privacy and data protection laws, which may include the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as Brazil’s General Data Protection Law (Lei Geral de Proteção de Dados or LGPD), where applicable.

By using our website or services, you acknowledge that you have had the opportunity to read this Privacy Policy. Where required by law, we will seek your consent separately, as appropriate.

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2. Personal Information We Collect

The types of personal information we collect depend on how you interact with WeTalent and the services you use.

This information may include:

• Identification and contact details: name, email address, phone number, nationality, suburb, city and postcode.

• Professional information: resume, employment history, qualifications, skills, professional achievements, career goals and LinkedIn profile information.

• Career consulting information: details you provide about your professional background, job search, career transition, interview preparation and career objectives.

• Service and transaction information: services engaged, appointments, communications, invoices and payment records.

• Technical and browsing information: IP address, browser type, device information, pages visited, website usage and cookie identifiers.

• Marketing preferences: communication preferences, subscriptions and responses to our marketing activities.

• Other information: information you voluntarily provide through forms, emails, enquiries, social media or other communication channels.

We generally collect information directly from you. In certain circumstances, we may also receive information from service providers, business partners or publicly available professional sources, where permitted by law.

We ask that you provide only information relevant to the service you require. Please avoid including sensitive personal information unless it is necessary for the provision of the service and has been requested or is otherwise appropriately handled by WeTalent.

 

3. How We Collect Personal Information

We may collect personal information when you:

• Visit or interact with our website.

• Complete contact, registration, assessment or appointment booking forms.

• Engage in or participate in our services, programs or workshops.

• Submit your resume, LinkedIn profile or other professional documents.

• Contact us by email, phone, messaging applications or social media.

• Subscribe to our newsletter or other marketing communications.

• Provide feedback, testimonials or reviews.

• Interact with third party platforms or tools connected to our services.

We may also automatically collect certain technical information through cookies and similar technologies, subject to applicable legal requirements and your preferences.

 

4. How We Use Personal Information

We may use your personal information to:

• Provide our career consulting services and the components included in each program you engage.

• Assess your professional profile and prepare career related materials.

• Manage enquiries, appointments, payments and customer service.

• Respond to requests and communicate information about our services.

• Maintain business, accounting and administrative records.

• Improve our website, services, programs and client experience.

• Send marketing communications where permitted by law.

• Manage testimonials, reviews and promotional activities where appropriate authorisation has been obtained.

• Protect our business, prevent fraud, address security issues and comply with legal obligations.

We will not use personal information for purposes materially different from those disclosed, unless permitted or required by applicable law or where the necessary consent has been obtained.

 

5. Cookies and Similar Technologies

Our website may use cookies, pixels, web beacons and similar technologies to enable website functionality, understand traffic, remember preferences and assess the performance of marketing activities.

Depending on the tools actually used on our website, these technologies may be provided by third parties, such as analytics or advertising platforms.

The information collected may include IP addresses, browser and device information, pages visited, interactions with our website and information about the source of your visit.

Where these tools are enabled, they may be used to measure or personalise advertising on platforms such as Google, Meta, Instagram, LinkedIn or YouTube.

You can manage cookies through the settings available on our website or through your browser settings. Disabling certain cookies may affect some website functionality.

Where required by law, we will obtain consent before using non essential cookies or similar technologies.

Third party service providers may process information in accordance with their own privacy policies. We recommend reviewing those policies where relevant.

 

6. Marketing Communications

We may send you information about our services, programs, events, resources and relevant offers where permitted by applicable law.

You can unsubscribe from promotional emails using the unsubscribe link provided in the message or by contacting us at info@wetalent.com.au.

Unsubscribing from marketing communications will not prevent us from sending essential messages relating to services you have engaged, such as appointment confirmations, payment information or updates about a service you have purchased.

We will not use your personal information for third party marketing in a manner that is inconsistent with applicable law or any consent required for that purpose.

 

7. Disclosure of Personal Information

WeTalent does not sell your personal information.

We may disclose personal information where reasonably necessary for our business operations, the provision of our services or compliance with legal obligations, including to:

• Employees, contractors and authorised representatives who require the information to perform their duties.

• Technology and service providers supporting our website, hosting, storage, appointment scheduling, customer relationship management (CRM) and communications.

• Payment processors and accounting or administrative service providers.

• Marketing, analytics and advertising providers, where applicable.

• Professional advisers, insurers or legal representatives.

• Regulators, courts, law enforcement agencies or other parties where disclosure is required or permitted by law.

• A successor entity in the event of a business sale, merger, restructuring or acquisition, subject to applicable legal requirements.

We take reasonable steps to ensure that service providers handling personal information on our behalf are subject to appropriate confidentiality, security and data protection obligations.

When disclosing information to third parties, we limit the disclosure to what is reasonably necessary for the relevant purpose, in accordance with applicable legal requirements.

 

8. International Transfers of Data

WeTalent operates in an international professional services environment. Depending on the services used and the technology providers engaged, personal information may be stored or processed in Australia, Brazil or other countries where our providers operate.

The countries involved will depend on the providers and systems actually used. We will take the measures required by applicable law when personal information is disclosed or transferred internationally.

Where Australian privacy law applies, we will comply with the relevant requirements concerning the disclosure of information to overseas recipients. Where Brazil’s LGPD applies, we will comply with the relevant requirements for international transfers of personal data.

You can contact us at info@wetalent.com.au to request further information about the international handling of your personal information.

 

9. Storage, Security and Data Breaches

We take reasonable measures, proportionate to the nature of the information we hold, to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.

These measures may include access restrictions, confidentiality obligations, secure systems and appropriate administrative and technical controls.

No method of electronic transmission or storage is completely secure. Although we take reasonable precautions, we cannot guarantee absolute security.

If a security incident involving personal information occurs, we will assess and manage the situation in accordance with applicable legal requirements. Where notification is required, we will notify affected individuals and the relevant authorities as required by law.

 

10. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, supporting clients, maintaining records, resolving disputes and complying with legal obligations.

Retention periods may vary depending on the type of information, the nature of the service and applicable legal requirements.

When personal information is no longer required, we will take reasonable steps to delete, destroy or de identify it, where appropriate and legally permitted.

We may retain certain records for longer periods where required by law or where necessary to establish, exercise or defend legal rights in proceedings or disputes.

 

11. Access to, Correction and Deletion of Personal Information

Subject to applicable law, you may request access to the personal information we hold about you and request corrections to information that is inaccurate, incomplete or out of date.

You may also request the deletion of your personal information, the restriction of certain processing activities or the withdrawal of consent where these rights apply. We will assess each request in accordance with the relevant legislation.

To submit a request, please contact us:

Email: info@wetalent.com.au

We may need to verify your identity before responding. In certain circumstances, we may be unable to provide access to particular information or delete it where a legal exception or retention obligation applies. If we cannot fully comply with your request, we will explain the reason where required by law.

 

12. Privacy Complaints

If you have any questions or complaints about how WeTalent has handled your personal information, please contact us at info@wetalent.com.au.

Please describe your concern and provide sufficient information for us to investigate. Where possible, we will acknowledge receipt, assess the complaint and respond within 30 days. If we require additional time, we will let you know.

 

13. Third Party Websites and Platforms

Our website or communications may contain links to third party websites, platforms or services.

WeTalent does not control the privacy practices of independent third parties. When you access these websites or provide information directly to them, their own privacy policies and terms of use may apply.

We recommend reviewing the relevant policies before providing personal information or using these services.

 

14. Public Content, Testimonials and Reviews

You may have the opportunity to submit reviews, testimonials or other content relating to WeTalent and its services.

Information you voluntarily publish on public forums, social media or other publicly accessible platforms may be viewed, collected or used by third parties.

Where required by applicable law, we will obtain appropriate authorisation before using identifiable client testimonials, reviews or success stories for promotional purposes. We recommend that you do not publish confidential or sensitive personal information in public environments.

 

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technologies, business practices or legal obligations.

The updated version will be published on our website with the revised date of the latest update.

Where required by law, we will notify users of significant changes or seek additional consent.

We recommend reviewing this Privacy Policy periodically.

 

16. Contact Us

If you have any questions, requests or concerns about this Privacy Policy or the handling of your personal information, please contact us:

WeTalent Pty Ltd

Email: info@wetalent.com.au